Most owners of a custom platform or application cannot answer one question with certainty: if the team that built it disappeared tomorrow, could you keep operating without disruption? Appjad (أبجد) built this checklist so you can find the weak points today, in an afternoon, without technical expertise.
Key takeaways
- Ownership lives in documents and account access, not in promises.
- If one person holds all credentials, your business carries that risk.
- Security weaknesses are usually simple: access, backups and updates.
- A platform without documentation becomes expensive to change over time.
Confirm who actually owns the code and the accounts
Ownership is the first thing to settle, and the easiest to verify. A platform you paid for is only truly yours if the ownership is written down and the accounts sit in your name.
- Check that a written agreement states you own the code, designs and data.
- Confirm every account — hosting, domain, app store, database, payment gateway — is registered with your company email, not a developer's.
- Ask for the source code repository access now, not at the end of the project.
If any of these is missing, request it this week. It costs nothing today and prevents a dispute later.
Review who can access what, right now
Access drifts over time. People join projects, leave, change roles, and old permissions remain open. Make a short list and act on it.
- List everyone with admin access to the platform, servers and admin panels.
- Remove accounts of people who no longer need them.
- Check that admin access is role-based, not one shared password.
- Confirm there is more than one person who can restore access if a key holder is unavailable.
Run three simple security checks this week
You do not need to be an engineer to cover the basics that prevent most incidents. Ask your provider these three questions and expect clear answers.
- Backups: how often, where they are stored, and when was the last restore actually tested?
- Updates: when were the platform, its libraries and the server last updated, and who is responsible for doing it?
- Access security: is there two-step login for admin areas, and are failed attempts monitored?
If you cannot restore yesterday's version today, your platform is not secure — it is lucky.
Test whether the documentation could survive a handover
Maintainability starts with what is written down. If your platform's knowledge lives in one developer's head, every future change starts with an expensive re-discovery. Do this test: hand the documentation to someone technical who did not build the system and ask them to explain how it works.
- There is a document describing the system's components and how they connect.
- Login credentials and server details are stored securely and can be handed over.
- Any integrations with other systems are documented, including who owns each side.
- A person outside the build team can perform a routine update without help.
Judge maintainability by the next change, not the last one
A maintainable platform lets you make small changes at reasonable cost. Ask for a quote on one real improvement you already want. If a minor feature returns a price that reads like a rebuild, the underlying code is likely the reason.
- Ask how long a typical small change takes, and what the fastest and longest cases were.
- Check that test procedures exist before changes go live, not only after problems.
- Agree on a support route with a named person who answers, with defined response times.
At Appjad, these points are written into every proposal before work begins, so ownership, access and support terms are agreed rather than discovered later.
Your next step
Set aside one hour this week, walk through the five sections above, and write down every gap you find. Then bring that list to a working session with Appjad — we will help you turn each gap into a defined action, whether it is fixing the documentation, restoring your control over accounts, or planning the upgrade of what no longer holds.